Treasury Management Support Specialist
The Treasury Management Support Specialist will work directly with the Director of Treasury Management, Lenders, Retail, Deposit Operations, and customers to provide support for commercial deposit and treasury management services. This role may act as a subject matter expert for Treasury Management.
Responsibilities:
- Provide direct support to customers and team members by responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone, email, or in person.
- Prepare customer documents required to establish or maintain treasury management services.
- Complete back-office customer setup for all treasury management products.
- Provide training for all treasury management services, including but not limited to, ACH processing, online wires, digital banking for business, bill pay, sweep accounts, positive pay, remote deposit capture.
- Identify other sales opportunities through implementation
- Provide direct support to the Director of Treasury Management
Requirements:
- A minimum of 2 years in a treasury/cash management support role.
- Working knowledge of Microsoft Office products.
- Ability to occasionally stoop, kneel, bend, crouch, and lift up to 25 pounds.
- Ability to solve problems independently while applying logic and discretion
- Ability to adapt to change and respond to all requests in a professional manner
- Working knowledge of Jack Henry CIF 20/20 platform, Xperience, Smart Pay, and Online Cash Management. Advanced working knowledge is preferred.
Interested in this position? Email your resume to Amber Cook at acook@southernbankoftn.com
Tier 1 Information Technology Support Specialist - Mt. Juliet
General Responsibilities:
We are seeking a motivated and customer-focused Tier 1 Information Technology Support Specialist to join our IT team. The ideal candidate will be responsible for providing first-level technical support to our employees, ensuring the smooth operation of our IT systems, and delivering excellent customer service.
We are seeking a motivated and customer-focused Tier 1 Information Technology Support Specialist to join our IT team. The ideal candidate will be responsible for providing first-level technical support to our employees, ensuring the smooth operation of our IT systems, and delivering excellent customer service.
Key Responsibilities:
- Respond to IT support requests via phone, email, or in-person in a timely and professional manner.
- Diagnose and resolve hardware, software, and network issues for end-users.
- Assist with the setup, configuration, and maintenance of computer systems, printers, and other peripherals.
- Provide support for banking software applications and ensure they are functioning correctly.
- Document and track support requests and resolutions using our ticketing system.
- Escalate complex issues to higher-level support or specialized teams as needed.
- Conduct basic training sessions for employees on IT-related topics and best practices.
- Maintain an inventory of IT equipment and supplies.
- Stay up-to-date with the latest technology trends and best practices in IT support.
- Work closely with our Managed Services Provider.
- Other duties as assigned.
Qualifications:
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Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
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Previous experience in a technical support or help desk role is preferred.
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Strong knowledge of Windows and Mac operating systems.
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Familiarity with networking concepts and troubleshooting.
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Excellent problem-solving and communication skills.
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Ability to work independently and as part of a team.
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Customer-oriented with a positive attitude and strong interpersonal skills.
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Basic understanding of banking operations and software is a plus.
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Reliable Transportation
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Friendly and collaborative work environment.
- Health, dental, and vision insurance.
- Retirement savings plan with employer match.
- Paid time off and holidays.
How to Apply:
Interested candidates are invited to submit their resume and cover letter to dwoody@southernbankoftn.com with the subject line “Tier 1 IT Support Specialist Application - [Your Name].”
Commercial Lender - Mt. Juliet or Smyrna
Skill(s):
- Proficient reading, writing, grammar, mathematics skills and word processing and spreadsheet skills
- Excellent interpersonal relations and oral and written communicative skills
- A thorough knowledge of current lending and loan review regulations and banking regulations, procedures, and operations
- Ability to analyze and interpret financial statements; visual and auditory skills
General Responsibilities:
Commercial Loan Officer will be responsible for performing a variety of duties to assist in the management of the commercial loan
portfolio. They will be responsible for the development and management of account relationships for the Bank and specifically for
the Commercial Lending portfolio. They will be responsible for coordinating commercial banking activity within the Bank’s branch
network. They will also perform various other functions as assigned by the Commercial Loan Manager.
Commercial Loan Officer will be responsible for performing a variety of duties to assist in the management of the commercial loan
portfolio. They will be responsible for the development and management of account relationships for the Bank and specifically for
the Commercial Lending portfolio. They will be responsible for coordinating commercial banking activity within the Bank’s branch
network. They will also perform various other functions as assigned by the Commercial Loan Manager.
Essential Duties:
Provides services for commercial loans clients under the guidelines of the Bank’s loan policies and procedures including but not
limited to:
• Identifying and developing new commercial loan relationships.
• Identifying and developing new deposit relationships.
• Interviewing clients and prospects seeking commercial loans.
• Collecting and analyzing financial and related data to determine general creditworthiness.
• Structuring loan terms and conditions that meet the client’s needs and the Bank’s lending guidelines.
• Recommending approval or declination of loans within established Bank policies and informing prospective borrower
of decision.
• Managing a commercial loan portfolio for adherence to loan terms and conditions including but limited to the timely
receipt of required financial information, covenant compliance and annual reviews.
• Reviewing documentation and working with Bank personnel or Bank Counsel to ensure loan documentation is
prepared in accordance with loan approval.
• Monitoring loan repayment activities and taking necessary action to collect from past-due accounts.
Provides services for commercial loans clients under the guidelines of the Bank’s loan policies and procedures including but not
limited to:
• Identifying and developing new commercial loan relationships.
• Identifying and developing new deposit relationships.
• Interviewing clients and prospects seeking commercial loans.
• Collecting and analyzing financial and related data to determine general creditworthiness.
• Structuring loan terms and conditions that meet the client’s needs and the Bank’s lending guidelines.
• Recommending approval or declination of loans within established Bank policies and informing prospective borrower
of decision.
• Managing a commercial loan portfolio for adherence to loan terms and conditions including but limited to the timely
receipt of required financial information, covenant compliance and annual reviews.
• Reviewing documentation and working with Bank personnel or Bank Counsel to ensure loan documentation is
prepared in accordance with loan approval.
• Monitoring loan repayment activities and taking necessary action to collect from past-due accounts.
1. Maintains a thorough knowledge of the features and benefits of all Bank commercial products and services and promotes Bank
products that may meet clients’ needs.
2. Assists in the preparation of Commercial Loan Approvals with commercial credit management.
3. Identifies and refers cross-selling opportunities to appropriate business partners within the Bank.
4. Attends periodic regional sales meetings to identify, develop and coordinate joint calling opportunities with Bank business partners.
5. Performs joint calls with business partners to identify and recommend additional Bank products and services to existing and
prospective clients.
prospective clients.
6. Updates job knowledge by participating in educational opportunities; reading professional publications, maintaining personal
networks; participating in professional organizations.
7. Coordinates specific work tasks with other personnel within the department and other departments to ensure the smooth and
efficient flow of information.
8. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment
which is free of sexual harassment and other forms of illegal discriminatory behavior in the workplace.
9. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk
management and overall safety and soundness and the Bank’s compliance with all regulatory requirements, e.g., Community
Reinvestment Act (CRA), Equal Credit Opportunity Act, etc.
Education/Training: A.B.S. or B.A. or B. S. degree in a related field of study preferred; specialized financial analysis training.
Experience: A minimum of five (5) years’ experience in banking with focus in commercial lending.
Interested in this position? Email your resume to Sean Hart at sdhart@southernbankoftn.com
Mortgage Loan Officer - Brentwood/Smyrna/Rutherford County
Our full service residential mortgage department is currently seeking an experienced mortgage loan officer to add to our growing team. Residential Mortgage Loan Originator provides residential mortgage loans to borrowers looking to purchase real estate or refinance an existing mortgage. The MLO is responsible for lead generation as well as working with Bank Officers in managing referrals to the ML and originating quality conventional, FHA, VA and D loans based on secondary market guidelines through existing referral partners as well as generating and developing new prospects through realtors, builders, attorneys, CPAs and other sources.
Job Type: Full-time
Qualifications:
- Minimum of 2 years residential mortgage origination experience required.
- Knowledge of secondary market guidelines, laws and regulations related to mortgage lending.
- Must have the ability to develop business in targeted areas and maintain current referral relationships while expanding new opportunities
Experience:
- Loan origination: 2 years (Preferred)
- Sales: 1 year (Preferred)
Benefits:
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401(k)
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Dental insurance
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Health insurance
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Health savings account
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Life insurance
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Vision insurance
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Physical setting: Office
Ability to commute/relocate: Brentwood/Smyrna/Rutherford County: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Interested in this position? Email your resume to John Pope at jpope@southernbankoftn.com